Terms of Use

About Us

This web site is owned and operated by Coda Systems Limited. Contact details below:

Coda Systems Limited
Oak Road
Little Maplestead
Halstead
Essex
CO9 2RT,   United Kingdom

Phone: +44 (0)1787 478678

Sales :  sales@coda-systems.co.uk
Technical : 
technical@coda-systems.co.uk
Customer Services : 
customerservices@coda-systems.co.uk
Accounts : 
accounts@coda-systems.co.uk

VAT No: GB 341 6261 78

Registered in England: 1470428

Making A Purchase

Delivery of your order will be subject to one of the following:

  • An established credit account with Coda Systems Limited

Payment terms for credit account customers. Unless otherwise agreed all invoices shall be due and payable, in full, thirty days from the date of our invoice.  (All orders include VAT where applicable but do not include levies or duties unless otherwise stated)

  • Online payment via Lloyds Cardnet payments system

Full payment will be taken at order placement. We accept most major credit/debit cards.  If you do not wish to pay online, you may phone the card details through to the number above or request a Proforma and pay by BACS.

All prices, quotations and orders are in Sterling (£).

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery Costs (orders weighing up to 5kgs)

UK 

UK Standard Delivery £9.50

UK Guaranteed Next Day by 12.00pm £18.00

UK Guaranteed Next Day by 10.30 £20.00

UK Guaranteed Next Day by 9.00am £55.00

Northern Ireland

NI Standard Delivery £19.50

EU 

EU Standard Delivery £25.00

EU Express Saver £39.50

Rest of world 

ROW Standard Delivery £35.00

  • An extended area surcharge may be applied to all delivery methods depending destination.
  • Delivery cost of jigs is dependent on the dimensions and weight of the jig.

Delivery Schedule

Orders received after 2.00pm will be dispatched the next working day subject to stock availability. Orders received on Fridays will be dispatched the next working day subject to stock availability .

Orders to be delivered by the customers own carrier and which are received after 12.00pm will be dispatched the next working day subject to stock availability.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders

Orders will be dispatched complete unless otherwise instructed. If your item is not in stock, we will back order and provide you with an expected lead time.

There will be a delivery charge for each part shipment.

Tax Charges

VAT will be charged at 20% if the delivery address is in the UK.

Data Protection

We handle all data provided in line with the Data Protection Act 2018

Contact Us

If you need to contact us, please email us at sales@coda-systems.co.uk, alternatively, you can contact us on +44 (0)1787 478678 or write to us at Oak Road, Little Maplestead, Halstead, Essex, CO9 2RT, United Kingdom

Privacy Policy

Coda Systems Limited . (“We/Us”) are committed to protecting the privacy of those who access this website.

We will only collect personal information from you (e.g. name, address, telephone number, email address) which you have provided to Us voluntarily by registering on our website or contacting Us at our address or via our telephone number, or which you have sent to Us via an e-mail request. We will only use this information to respond to the enquiry or e-mail that you have sent to Us and provide you with new information about our products or promotional activities. This may necessitate, in certain circumstances, passing your personal information to a third party so that they can respond to your specific request, and you hereby consent to the use of your personal information in this way.

We may provide this personal information to third parties, for the purpose of improving this website and/or our services, but We will not sell, rent or market personal information collected from you to any third parties.

We may monitor and/or keep records of e-mail communications, which you send Us in the interests of our business.

This website uses cookies to record your visits to this website and logging your IP address. As you may be aware, no data transmission over the internet can be entirely secure. As a result, while We will always use reasonable endeavours to protect your personal information, We cannot guarantee the security of your personal information and the use of this website.

Cookies are used on this website to keep track of the contents of your quote or order, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third parties for goods delivery purposes.

You can ask to review the personal information We hold about you and ask us to change or delete any of this information.

You can do this by emailing sales@coda-systems.co.uk or by writing to:

Coda Systems Limited
Oak Road
Little Maplestead
Halstead
Essex
CO9 2RT,   United Kingdom

We may change this privacy policy from time to time without notification and we therefore advise you to regularly review the policy when you visit this website.

Returns Policy

If you need to return any item, please contact Coda Systems Limited to discuss. We will endeavour to rectify the situation.

You are entitled to cancel your order and return the goods within 14 working days for a full refund, including the cost of delivery. To do this contact us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault – for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.